Privacy Policy

Last Updated: [Insert Date]

At Rawlings Shop, your trust is as important to us as the quality of our Heart of the Hide™ gloves and REV1X bats. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how baseballgearshop.com (“we,” “us,” or “our”) collects, uses, shares, and protects your data when you visit our website and make purchases.

1. Information We Collect

To provide you with a superior shopping experience, we collect the following types of information:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, billing address, and payment details (though we do not store full credit card information).
• Transaction Information: Details about the products you purchase, including items, sizes, and prices.
• Technical Information: We automatically collect your IP address, browser type, device type, and operating system when you visit our site.
• Usage Data: Information about how you interact with our website, such as pages visited, time spent on site, and referring URLs.
• Communication Data: If you contact our customer service team at [email protected], we collect records of those communications.

2. How We Use Your Information

We use your information solely to enhance your experience with Rawlings Shop:

• To process your orders and deliver Rawlings gear to your doorstep.
• To provide customer support and respond to your inquiries.
• To improve our website, product offerings, and marketing strategies.
• To send you promotional emails about new products, special offers, or upcoming sales—but only if you have opted in to receive them.
• To prevent fraud and ensure the security of our website and transactions.

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. We may share your data with:

• Payment Processors: We partner with trusted providers like Visa, MasterCard, JCB, and PayPal to securely process your payments. These processors handle your data in accordance with their own privacy policies.
• Shipping Carriers: We share your name and shipping address with delivery services (e.g., FedEx, UPS) to fulfill your orders.
• Service Providers: We may use third-party companies to help us operate our website, conduct marketing, or analyze data. These partners are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

Please note: We do not ship to Asia and certain remote regions, so your data will not be shared with carriers servicing those areas.

4. Data Storage and Security

Your data is stored on secure servers located in the United States. We implement industry-standard measures to protect your information:

• All transactions are encrypted using SSL (Secure Socket Layer) technology, the same level of security used by financial institutions.
• We do not store your complete credit card details on our servers. Payment information is handled by our certified payment partners.
• Access to your personal data is restricted to authorized personnel only.

While we take rigorous steps to protect your data, no method of transmission over the internet is 100% secure. We continuously update our security practices to safeguard your information.

5. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You may update or correct your account information at any time by logging into your account.
• Deletion: You can request that we delete your personal data, subject to certain legal obligations.
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email.
• Data Portability: You have the right to request a transfer of your data to another service provider.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for the website to function properly, such as keeping items in your shopping cart.
• Analytical Cookies: Help us understand how visitors use our site so we can improve its performance.
• Marketing Cookies: Used to display relevant ads for Rawlings products on other websites you visit.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

8. Contact Us